When it comes to shopping for women’s beauty products, Sephora is the best brand for many. Sephora’s range of cosmetics, skincare, Fragrances and many more is undoubtedly desirable. But what happens if the products you have order not match with your choices? This is where Sephora Return Policy Canada comes to return the Products.
Sephora Return Policy Canada
Suppose you not satisfy with your Sephora order or a gift card for reasons beyond your control. In that case, Sephora welcomes you to return any used or brand new items for a full refund to the original payment method within 30 days from purchase most of the time.
Returns received between 31-60 days following purchase can be eligible for credit online or credit in-store. To complete your return, you need to be able to prove the purchase.
Check out our return or exchange, refund, or exchange guidelines below for Sephora.ca purchases and purchases in-store. Items requires to return in a new or gently used condition. Sephora is able to monitor the return activities of customers to ensure that there is no abuse.
When we discover something we believe to be excessive or possibly fraudulent returns by a customer. The customer will be notified by letter that Sephora will not accept returns from that customer, whether or not they have a receipt.
Returns are subject to approval and validation by Sephora at its discretion. Sephora must accept a returned item. Due to any reason, the item will not get return. Beauty Insider points that associate with the refund will remove after the refund transaction has complete.
Sephora.ca Return Procedures
Here are two easy ways to return your item:
Sephora.ca Returns by Mail
- Use the above link to provide the items to return as well as the reason behind each return.
- A packing slip not requires when you are using the prepaid return label employes.
- Pack your item for return inside the manufacturer’s box as well as Sephora packaging (if there is one available). Otherwise, you can pack your item in a well-padded envelope or box to protect it from the possibility of damage during transit.
- Print the prepaid return label by clicking the link above. Then, send your return to the Canada Postal Service (Canada Post).
- Follow your order by clicking that link.
- You will receive an email notification after your return has complete.
Refunds are due within sixty days from the date of the purchase. Items delivered through Sephora in excess of the time frame for returns may never return to you.
It can take between 30 and 60 days to complete refunds and to credit your account or to issue a store credit. It is important to note the fact that your bank might delay the process of registering the transaction.
Gift Cards, some Sephora Favorites Kits, and a few items for intimate care sell out at the time of sale and are not returnable via mail or in-store.
Sephora.ca Returns to Store Locations
Check out any free-standing Sephora store to return an item you purchased on Sephora.com or third-party marketplaces within 60 days from the purchase. Bring any of the following items. Original packing slip, Sephora.ca Delivery or Order Confirmation email or the Sephora.com order from your mobile. Or your Beauty Insider information. In addition, bring your credit or debit card that you used to make your order.
Sephora.ca Purchases – Sephora Return Policy Canada
Used or new Sephora.ca items can return for a refund (no return charges for handling or shipping) for any of us Sephora Canada locations or via mail or by mail. If you have use or mailed it to us using our pre-paid return shipping labels (follow the return procedure described below). We regret that we’re not able to refund your original shipping fees or by mail if you are eligible in the event that the return resulted from our mistake.
It will take the 30 days requires to process your returns if it send via mail. The email you receive will a notification when your return has process. Your bank might take longer to reflect the transaction.
Returns by mail
| Payment method used to make your Sephora.ca purchase | If Sephora receives your new or gently used item within 30 days of purchase, the refund will be credited to: | If Sephora receives your new or gently used item within 31 to 60 days of purchase, the refund will be credited to: |
|---|---|---|
| Credit or debit card | Your credit or debit card used to make the purchase. | An online store credit that can use at Sephora.ca but is not valid for use in Sephora Canada stores. |
| PayPal | Your PayPal account. | An online credit that can use at Sephora.ca but is not valid for use in Sephora Canada stores. |
| Klarna or Afterpay | Your Klarna or Afterpay account.* | An online credit that can use at Sephora.ca but is not valid for use in Sephora Canada stores. |
| Sephora gift card, Sephora.ca online store credit | An online store credit that can be used at Sephora.ca but is not valid for use in Sephora Canada stores. | An online store credit that can use at Sephora.ca but is not valid for use in Sephora Canada stores. |
If you purchased the item using Klarna or Afterpay and Sephora receives your brand new and gently-used item within 30 days of purchasing. You will receive full reimbursement in the account on your Klarna and Afterpay account.
The amount and duration of the plan you chose to pay for will adjust to reflect this. If you have paid through Klarna or Afterpay and Sephora receives the new product or used it gently within 31-60 days of the purchase. The purchase price will return via an internet credit. Which can utilize at sephora.ca however, it is not applicable to use at Sephora Canada shops.
Returns in Store – Sephora Return Policy Canada
| Payment method used to make your Sephora.ca purchase | If Sephora receives your new or gently used item within 30 days of purchase, the refund will be credited to: | If Sephora receives your new or gently used item within 31 to 60 days of purchase, the refund will credit to: |
|---|---|---|
| Credit or debit card | Your credit or debit card used to make the purchase. | A Sephora store credit that can use at Sephora Canada stores but is not valid for use on Sephora.ca. |
| PayPal | A Sephora gift card. | A Sephora store credit that can use at Sephora Canada stores but is not valid for use on Sephora.ca. |
| Klarna or Afterpay | A credit or debit card of your choice.* | A Sephora Canada store credit that can use at Sephora stores but is not valid for use on Sephora.ca. |
| Sephora gift card | A Sephora gift card. | A Sephora Canada store credit that can use at Sephora stores but is not valid for use on Sephora.ca. |
| Sephora online store credit | A Sephora store credit that can use at Sephora Canada stores but is not valid for use on Sephora.ca. | A Sephora Canada store credit that can use at Sephora stores but is not valid for use on Sephora.ca. |